Frequently Asked Questions

How much does shipping cost?
Get free premium shipping with us.

What is your return policy?
We offer a 30-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you can request a return by contacting our customer service.

To be eligible for a return, items must be unused, in their original condition, and with all tags still attached.

Once your return is received and verified, your refund will be processed using your original payment method.

Return shipping costs are the responsibility of the customer, except in the case of damaged or incorrect items.

How can I track my order?
Once your order has shipped, you'll receive a confirmation email with your tracking number.

You can use this number to track your shipment status at any time via our "Track Your Order" page.

If you need further assistance, our customer service team will be happy to assist you.

Any other questions?
Our customer support team is always here to help. If you haven't found the answer you're looking for, you can contact us anytime and we'll be happy to assist you as quickly as possible. Your satisfaction is our priority.

 

CONTACT INFORMATION

Email: (Insert new email once receive domain)

Phone: +61420789797

Customer Service hours:

Monday to Friday: 9:00 AM – 5:00 PM

Saturday and Sunday: 10:00 AM – 5:00 PM

Store name: Boutiquenoa

Company name: Zyvora Pty Ltd

Company number: 74 698 287 884 (ABN)

Company Address: 141 King Street, Templestowe